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Our Team

The technicians and staff at Williams Comfort Air, Inc. are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. 

Dennis L. Williams


I have over 45 years in the heating and air conditioning field, with over 10 years in the home energy and weatherization fields.

I was born and raised in Beech Grove, Indiana and attended Chartrand/Roncali High School. After high school I served as a combat Marine in Vietnam. I started my career in the heating and air conditioning field in 1969 as the add-on/replacement apprentice. I attended IUPUI HVAC School and Lennox Service School doing load calculations and lay-out and design of air duct systems.

I became the State of Indiana's lead home energy conservation trainer/specialist in 1981. I developed and trained people on heating systems, repair, and weatherization measures. I co-authored the Workmanship and Material Standards for Indiana's Weatherization Program. I was certified as a "Home Energy Rater" in 1994.

I have attended many certified training classes and schools, including "Water Furnace" geo-thermal, oil-flame retention burner, oil retrofit, system design, codes, American Comfort Systems Dealer training program, Advanced Weatherization Training, and Energy Saving Techniques and Weatherization.

When we moved to Russell County in 1997 to be near Lake Cumberland, we discovered this area was in need of someone with my expertise in the HVAC and home energy fields, so I started my own heating & air conditioning business. I take pride in the fact that our team not only installs heating and air conditioning systems the correct way, but we abide by a long list of sound business practices, such as maintaining all required state and local licenses and permits, abiding by all federal, state, and local codes, having appropriate insurance and liability coverage, and fulfilling warranty obligations in a timely manner.

Jeffrey Woodrum

Journeyman HVAC Installer Mechanic

My name is Jeffrey Woodrum. I currently have approximately 9 years experience in the HVAC industry. Initially I hired on with Williams Comfort Air in 2001, but moved away and was in the masonry business for a few years. Knowing this was not the best career move for my life, I struggled, but was fortunate to have Dennis Williams offer me my HVAC job back.

I currently hold my HVAC Journeyman’s Mechanics license and am a North American Technician Excellence (NATE) certified technician. Williams Comfort Air believes that we should get as much training as possible to excel in this business, and as such provides opportunities to attend training classes several times a year. I attend every training class I can, as it is a part of my goal in becoming a more experienced and efficient technician. I gain knowledge and experience every day from my coworkers and the challenges this industry presents. I believe Williams Comfort Air, as a company, can rise to the challenge, and meet the needs of all our customers.

Matthew Thorn

Journeyman HVAC Installer Mechanic

I was born in Richfield, Utah. I excelled in school and enjoyed my childhood in the southwest. After completing high school I moved to southern Utah. For 10 years I lived in the Glen Canyon National Recreation Area which is home to Lake Powell. I began as a yard worker at Offshore Marina but quickly moved up in the ranks to become a certified marine technician. Soon, I was asked to move to the Bullfrog Marina and work for Aramark as their Service Manager. I had about a dozen mechanics and office staff working in my shop for 5 years. My shop also included a large retail store that sold Lake Powell merchandise to customers. During this time I met my beautiful wife Jamie and we had a son Gage there in the Great Basin Desert.

Opportunities from the east came along and I decided to move my family out of the desert to Lake Cumberland, Kentucky where we had our second son Cain. I immediately started working at Bill's Boat Barn, which led to a job working at Lake Cumberland Sea Ray, which landed me a job as the service manager at the State Dock Marina. I had dominated the marine mechanics business, so I began performing work on customer's heating and air conditioning units. I enjoyed this new challenge, so early in 2014 I met with Dennis Williams to discuss what opportunities he may have in switching my career. Dennis was happy to have me as a new member of the Williams Comfort Air Team.

Since starting with Dennis I received my Apprentice HVAC Mechanic license, earned my Universal EPA license, completed several HVAC courses, and I have now passed and received my Journeyman's license. My hobbies include 4-wheeling, outdoor activities, spending time with my family on our small farm, listening to music, watching football (big 49ers fan), and living the American Dream!

Carol Frizzell

Office Manager

I am originally from the Thornville/Hebron, Ohio area, where my husband and I worked for the United States Air Force as civilians at the Newark Air Force Base in Heath, Ohio. I worked for over 22 years in many different clerical and secretary positions, ending up as a management assistant for both the Aircraft and Missile Divisions.

I was raised on Buckeye Lake, and was fishing at the age of 2, and operating a boat by age 5. My husband and I love boating and being around the water. We have been coming to Lake Cumberland since 1975 because we loved the area, so when my husband retired in 1997 we decided to make the move and retire here to be close to the lake.

I have been with the company since October 2001. Working in a small business has been a learning experience, to say the least. I answer the phone, schedule service calls, do the filing, the payroll, taxes, accounts payable and receivable, order parts, supplies, and "other duties as assigned."